Privacy Policy

This Privacy Policy (last updated: 18/12/2020) explains how DSR Biomaterials uses the personal data we collect from you when you use our website.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing.
• What are your data protections rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies.
• Privacy policies of other websites.
• Changes to our privacy policy.
• How to contact us.

What data do we collect?

DSR Biomaterials collects the following data:

• Personal identification information (name, email address, telephone number, etc.) and other details you may provide us through our contact page, such as company name and details of your enquiry.

How do we collect your data?

You directly provide DSR Biomaterials with most of the data we collect. We collect and process data when you:

• Make an enquiry through our contact page.
• Place an order for any of our services or products.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser's cookies.

How will we use your data?

DSR Biomaterials collects your data so that we can:

• Process your enquiry.
• Process your order.
• Manage your account.
• Email you with special offers on other services and products we think may be of interest to you.

How do we store your data?

Data you provide via our contact page is sent to us via email and stored within our contact management system. DSR Biomaterials will store the personal identification information you provide via our contact page for 12 months after your last communication with us. 

Marketing

DSR Biomaterials would like to send you information about services and products of ours that we think may be of interest to you. You have the right at any time to stop DSR Biomaterials contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us through our contact page. 

What are your data protection rights?

DSR Biomaterials would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access - You have the right to request DSR Biomaterials for copies of your personal data. We may charge you a small fee for this service. 

The right to rectification - You have the right to request that DSR Biomaterials correct any information you believe is inaccurate. You also have the right to request DSR Biomaterials to complete information you believe is incomplete.  

The right to erasure - You have the right to request that DSR Biomaterials erase your personal data, under certain conditions. 

The right to restrict processing - You have the right to object to DSR Biomaterials processing your personal data, under certain circumstances.

The right to data portability - You have the right to request that DSR Biomaterials transfer the data that we have collected to another organisation, or directly to you, under certain circumstances.

If you would like to exercise any of these rights, please contact us. 

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology. For further information about cookies visit www.allaboutcookies.org     

How do we use cookies?

DSR Biomaterials uses cookies in a range of ways to improve your experience on our website, including:

• Understanding how you use our website.
• Enabling certain functionality. 

What types of cookies do we use?

There are a number of different cookies, however, our website uses:

• Functionality - we use these cookies so that we recognise you on our website and remember your previously selected preferences. A mix of first-party and third-party cookies are used.
• Advertising - we use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device and your IP address.
• Third-party cookies - we use Google Analytics to help us understand how you use our website and ways we can improve your experience. For more information about Google Analytics visit the official Google Analytics web page. 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in some case, our website features may not function as a result.

Privacy policies of other websites

The DSR Biomaterials website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy. 

Changes to our privacy policy

DSR Biomaterials keeps its privacy policy under regular review and places any updates on this web page. 

How to contact us

If you have any questions about DSR Biomaterials privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us using our contact us web page.